Terms of service

Terms of Service 

Welcome to HappyWags!

 By accessing our website and purchasing from us, you agree to the following Terms of Service. Please read them carefully before using our site or placing an order.

1. Overview

This website is operated by HappyWags LLC. Throughout the site, the terms “we,” “us,” and “our” refer to HappyWags LLC.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service.

2. Eligibility

By using our website, you confirm that:

  • You are at least the age of majority in your country or state of residence

  • You have the legal capacity to enter into a binding agreement

  • All information you provide is accurate and up to date

3. Products & Information

HappyWags provides dietary supplements for dogs 🐾

Please note:

  • Our products are not intended to diagnose, treat, cure, or prevent any disease

  • Results may vary depending on each dog’s condition, age, diet, and lifestyle

  • Any product information provided is for general informational purposes only

Always consult your veterinarian before introducing new supplements to your dog’s routine.

4. Orders & Acceptance

Once you place an order:

  • You will receive an order confirmation email

  • We reserve the right to accept or decline any order at our discretion

  • We may limit or cancel quantities purchased per person, household, or order

If an order is changed or cancelled, we will notify you using the contact information provided at checkout.

5. Pricing & Payment

  • All prices are listed in the applicable currency at checkout

  • We reserve the right to update prices at any time without notice

  • Payment must be completed before order processing begins

6. Shipping & Delivery

Shipping times are estimates and may vary depending on location and external factors.

Please refer to our Shipping & Delivery Policy for full details.

We are not responsible for delays caused by couriers, customs, weather conditions, or other external factors once the order has been shipped.

7. Refunds & Returns

Refunds and returns are subject to our Return & Refund Policy, including:

  • 60-day money-back guarantee eligibility

  • Conditions for damaged or incorrect items

  • Return requirements and timelines

By placing an order, you agree to these conditions.

8. Subscription Services (if applicable)

If you subscribe to recurring deliveries:

  • You authorize recurring charges based on your selected plan

  • Subscriptions continue until cancelled by you

  • Cancellation must be completed before the next billing cycle

Please refer to our Subscription Policy for full details.

9. User Responsibilities

You agree not to:

  • Use our website for any unlawful purpose

  • Attempt to interfere with site security or functionality

  • Provide false or misleading information

  • Resell or misuse our products without authorization

10. Intellectual Property

All content on this website, including:

  • Logos

  • Text

  • Images

  • Branding

  • Product designs

are the property of HappyWags and may not be copied, reproduced, or used without permission.

11. Limitation of Liability

HappyWags is not liable for:

  • Any indirect or incidental damages

  • Losses resulting from misuse of products

  • Delays, interruptions, or service failures caused by third parties

  • Reactions due to improper or unintended use of products

Use of our products is at your own discretion and responsibility.

12. Shipping Risk & External Factors

Once orders are shipped, risk is transferred to the carrier.

We are not responsible for:

  • Lost packages

  • Stolen packages after delivery

  • Courier delays or customs holds

However, you may contact us at support@happywags.co, and we will assist you where possible. Final claim decisions are subject to the courier’s policies.

13. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.
 It is your responsibility to review this page periodically.

Continued use of our website means you accept any updates.

14. Contact Information

If you have any questions about these Terms, please contact us:

📧 support@happywags.co

We aim to respond within 24–48 business hours 🐶💛